ALLEVIATE ANXIETY
FamilyTouch delivers status updates to the patient's family members via WhatsApp or SMS messages to lessen anxiety.
FamilyTouch delivers status updates to the patient's family members via WhatsApp or SMS messages to lessen anxiety.
The patient decides whether to share status updates with their family members by designating those family members and providing their mobile numbers. Family members must opt-in to receive messages by entering a security code.
FamilyTouch does not include the patient's name in any message. Instead, it refers to the family member's relationship to that patient (your spouse, your mother, your sister) in the message content.
The status messages are chosen and sent to the family members in their preferred language by the clinician or clinical support person (nurse, unit coordinator, other staff members)
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”It is absolutely fantastic. It is like someone is constantly holding your hand. Thank you."
"Such a relief of anxiety keeping me informed of my daughter’s care while I was at work, tremendous!"
"I appreciated being made aware of progress at every step so I wasn't just wondering. It is very useful psychologically (I am a psychologist)."
"It was a great help during a stressful time."
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